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General Terms and conditions of sale and payment

English version applicable

 

Art 1 : Scope

These general terms and conditions are in compliance with swiss law .

Customer is said to be informed of our general terms and conditions of sale and payment

All deliveries are carried out in compliance with our General terms of sale and payment.

 

Art 2 : Orders

Order to become firm only after written confirmation by our company.

All orders imply customer's agrement upon general conditions of sale and payment terms.

Thenafter orders cannot be amended or cancelled unless agreement from our company. In case of cancellation of order , the deposit is due to our company.

Validity of order is permanently submitted to our financial departement autorisation.

 

Art 3 : Prices, Products


3-1 : Prices

Prices are only valid for current order, not for subsequent orders.

Our company can revise the price lists without further notice.

 

3 -2 : Products

Our company can revise the range of products proposed to customers without further notice.

Orders could be thus cancelled. In case of customer having referenced same products, customer cannot claim for indemnities .

 

Art 4 : Payment

On line payments are achieve through safe Paypal system

 

Art 5 : Passing of the risk

Customer is reponsible for the goods since it left our company.

The goods are packed in a way to allow transportation safely

 

Art 6 : Delivery, Receipt, Return

6 - 1 : Delivery

Our company is allowed to ship anticipated and/or partial deliveries.

Our company selects the mode of dispatch, unless otherwise agreed.

Shipment to be carried out only if customer has fullfilled his obligations towards our company, whatever the reason .

 

6-2 : Shipment date

Your parcel will be shipped within 3 working days .

You will be noticed if there is a delay for any reason.

 

6 -3 : Receipt

Customer is obliged to inspect every delivery on acceptance or receipt to make sure it is complete and no damage to the packaging .

Complaints to be made immediatly in writing in compliance with local transportation regulations. Copy to us.

 

Upon recepit of his order, customer must inspect content and conformity of same with invoice in number and items shipped, any complaint to be made to us in writing within 3 days.

 

Our company is only responsible for replacement of missing or damaged merchandise.

 

Our company will not be liable for the loss of business or good or profits, or for costs or of any other incidental or consequential damage of any nature or description whatever which may arise from defect or non-conformity of products.

 

6 - 4 : Returns

You can return your order for any reason within 8 days from reception for a refund without the shipping costs included of your initial order.

Customer will wait for address instructions and will send the order back at his own expenses .

Returns to be made under responsability of customer, products must be in perfect condition, neither used, never worn and in original packaging.

Products to be carefully over-packed to avoid damages during transportation.

 

Refund will be made within 2 weeks.

 

All bespoke sales are excluded from return policy, but are covered by the quality guarantee.

 

Art 7 : Retention of title

We retain title of all merchandises supplied by us until payment in full .

 

Art 8 : Guarantee

Our sole obligation and remedy for any any defects or damaged or non conformity of products shall be repair or replace, at our option.

Our company will not be liable for the loss of business or good or profits, or for costs or of any other incidental or consequential damage of any nature or description whatever which may arise from defect or non-conformity of products.

Any claim must be filed within 8 days of reception.

 

Guaranteee only applies to customer who have fullfilled their obligations

Guarantee from our company does not apply in case of impredictable acts of God, unappropriate use of products, damages caused by repairs, mishandling, and unappropriate storage conditions

 

Art 9 : Responsability

Transportation and Importation of goods are made under full responsabilty of customer.

Customer will check and remain solely responsible for conformity of imported goods with local laws and regulations in country of importation.

Customs clearance in country of importation are fullfiled by customer ; taxes and handling remain under customer responsability.

Our company is not responsable for consequences involved by any use of goods different from what they are dedicated to.

 

Art 10 : Acts of God

Our company will not be held responsible for unpredictable acts of God.

Any new regulation of selling/ importing/exporting any good, and occuring after order is placed will imply cancellation of current order.

If goods had been previously paid, refund will be limited to the amount of goods ordered.

Our company will try as much as possible to warn customer about these outcomes and consequences.

Our company wil not be held responsible for any change of regulation between despatch of order and arrival in country of importation and which prevent customer from taking delivery of goods and any consequences involved by such new regulations

 

Our company will not be liable for the loss of business or good or profits, or for costs or of any other incidental or consequences raisen by these new regulations.

 

Art 11 : Use of the brand registered mark, pictures and images

The use of brands, registered marks and all graphical representations such as logos, baners, and else, on any support and particularly the internet support is forbidden unless specific written agreement from our company.

 

Art 12 : Juridiction, applicable law and place of fulfilment

The language of contract is english.

 

Above mentioned terms are submitted to Swiss law.

Place of juridiction is Zurich